El Señor Cucubano arrives in the form of a collectible vinyl figure, created for those who wish to take the magic of our culture beyond the plush toy and turn it into a display piece.

With a carefully detailed design and a removable base, this figure is designed to be displayed on desks, shelves and showcases, forming part of a collection that celebrates iconic characters from the Jibarito de la Cajita universe.

It's not a traditional toy, but a collector's item that pays homage to the Cucubano firefly as a symbol of light, identity, and cultural connection. Perfect for collectors, design enthusiasts, and families who wish to preserve our stories in the form of art.

Shipping & Processing

Orders are processed within 2–4 business days before shipping.

Puerto Rico

We offer Economy (6–9 days) and Standard (4–5 days) with flat rates, plus FedEx Priority calculated at checkout.

United States (Continental)

Economy with flat rates based on order total and calculated services (FedEx International Economy + USPS Priority) with handling charges.

International Shipping

Shipping via FedEx (Economy, Priority, Connect Plus). Rates calculated based on weight and destination. Taxes or duties from the receiving country may apply.

Important

• FedEx does not deliver to P.O. Boxes; a physical address is required.
• We do not modify addresses once an order has been placed.
• Packages returned due to incorrect addresses will incur reshipping fees.

Tracking

You will receive a tracking number by email once your order has shipped. Information may take up to 48 hours to update.

If you need assistance, please write to us at info@jibaritodelacajita.com.

Timeframe and Eligibility

You have 30 days from delivery to request a return. Items must be unused, with tags, and in their original packaging.

How to Initiate a Return

Email us at info@jibaritodelacajita.com or use the self-service return option from your account.

The cost of the return label must be covered by the customer and varies by weight and order. If the return is due to our error, we will cover the cost.

Damaged or Problematic Items

Contact us immediately if you receive a defective, damaged, or incorrect item.

Some products contain internal batteries. Natural battery wear is not considered a defect and is not eligible for return.

Exceptions

• Digital products
• Gift cards
• Customized or special order items (when indicated)

Exchanges

We do not offer direct exchanges. Please return the item and place a new order.

Refunds

Your refund will be processed to the original payment method once we receive and inspect your return. Bank processing times may vary.

Orders in Transit

Orders already shipped cannot be refunded. You may refuse delivery; when the package returns, we will issue a refund minus shipping costs.

Delayed Packages

• Not considered "lost" until 30 days after shipment.
• Verify your address and tracking number.
• Contact us if 30 days have passed without receiving your order.

Return Address

425 Carr 693 Suite 1, PMB 184, Dorado PR 00646

Contact

If you have questions, email us at info@jibaritodelacajita.com. We are here to help.