We're Here To Help You
Your Jibarito family is just a message away. 💌
How can you contact us?
Do you have questions about your order, products, or account? Write to us at info@jibaritodelacajita.com and we'll get back to you as soon as possible.
In-Store Chat
If you prefer to speak with us in real time, please use the chat feature available in the bottom right corner of the page. We are available to assist you during our business hours.
Contact Form
You can also fill out the form below. Include as much information as possible (such as your order number, if applicable) to expedite your response.
Send Us a Message
Fill out the form and tell us how we can help. The more details you share —like your order number, if applicable— the faster we can give you a clear and helpful answer. 💛
Looking for quick answers?
Before writing to us, please visit our Frequently Asked Questions — there you will find everything related to shipping, returns, refunds, exchanges, the Mi Gente program, BoriCoins and more.