The Grandparents' Set and The Grandfather's Tin book is an invitation to pause, listen, and cherish the memories that shape us. A package full of tenderness that connects generations through a simple, yet deeply meaningful story.

The book The Grandfather's Tin conveys a valuable message for children and adults, reminding us of the importance of memory, family love, and the lessons held in small details. Its narrative is complemented by audio in Spanish, ideal for reading, listening, and sharing together.

Accompanying the story are Grandfather and Grandmother, two plush toys that represent patience, affection, and wisdom. Their presence makes reading a warmer, more intimate, and comforting experience.

This set is perfect for gifting, for enjoying with family, or for creating special moments before bedtime, reinforcing values of love, connection, and respect for our roots.

Shipping & Processing

Orders are processed in 2–4 business days before shipping.

Puerto Rico

We offer Economy (6–9 days) and Standard (4–5 days) with flat rates, plus FedEx Priority calculated at checkout.

United States (Continental)

Economy with flat rates based on order total and calculated services (FedEx International Economy + USPS Priority) with handling charges.

International Shipping

Shipping via FedEx (Economy, Priority, Connect Plus). Rates calculated based on weight and destination. Taxes or duties of the receiving country may apply.

Important

• FedEx does not deliver to P.O. Boxes; a physical address is required.
• We do not modify addresses once an order has been placed.
• Packages returned due to an incorrect address will incur re-shipping charges.

Tracking

You will receive a tracking number via email once your order has shipped. Information may take up to 48 hours to update.

If you need assistance, please email us at info@jibaritodelacajita.com.

Timeframe and Eligibility

You have 30 days from delivery to request a return. Items must be unused, with tags, and in their original packaging.

How to Initiate a Return

Email us at info@jibaritodelacajita.com or use the self-service return option from your account.

The cost of the return label must be covered by the customer and varies by weight and order. If the return is due to our error, we will cover the cost.

Damaged or Problematic Items

Contact us immediately if you receive a defective, damaged, or incorrect item.

Some products contain internal batteries. Natural battery wear is not considered a defect and is not eligible for return.

Exceptions

• Digital products
• Gift cards
• Customized or special-order items (when indicated)

Exchanges

We do not process direct exchanges. Please return the item and place a new order.

Refunds

Your refund will be processed to the original method once we receive and inspect your return. Bank processing times may vary.

Orders in Transit

Orders that have already shipped cannot be refunded. You may refuse delivery; once the package is returned, we will issue a refund minus shipping costs.

Delayed Packages

• Not considered "lost" until 30 days after shipping.
• Verify your address and tracking number.
• Contact us if 30 days have passed without receiving your order.

Return Address

425 Carr 693 Suite 1, PMB 184, Dorado PR 00646

Contact

If you have questions, email us at info@jibaritodelacajita.com. We are here to help.